About

They're not being naughty. They're bored.

Cats chase. Dogs chew. It is what they are built to do. When there is nothing in the house worth chasing or chewing, they find your sofa, your skirting board, and your favourite pair of shoes.

Almost nothing sold to fix this actually addresses it. A scratching post too short for a cat to stretch against. A puzzle feeder with a motor that seizes in a fortnight. A brush your cat will not sit still for. The problem was never the sofa. The problem is an animal with nothing to do.

Chase & Chew sells the things that give them something to do.

Why only twenty-three products

Most pet shops sell everything and stand behind nothing. Twenty thousand products, no opinion about any of them. We would rather have an opinion.

Three rules decide what we stock.

It has to fix a repeat problem. Shedding, scratching, chewing, boredom. The things that come back every single week, not novelty that gets used once and lives under the bed.

It has to work without electronics. No batteries to die, no motors to seize, no firmware. Things that break become things you return, and a broken toy is worse than no toy.

It has to earn its place. If a product does the same job as one we already stock, only worse, we do not list it. Twenty-three is not a limitation. It is the point.

Who we are

Chase & Chew is a trading name of Marvanova Ltd, a company registered in England and Wales.

I have had cats and dogs most of my adult life, and between them they have taken the sofa, the wallpaper, the carpet and the curtains. Stevie once chewed his way through a wooden baby gate while I was at work, specifically so he could get at the rest of the house. None of it was spite. Every single time, they were bored, and I had given them nothing better to do.

We are a small operation. That is not an apology, it is the reason we can read every email and answer it ourselves.

How we ship

We do not hold stock in a warehouse of our own. Our products are dispatched from partner warehouses in the UK and the EU, which is how a shop this small can sell a lick mat for £12.99 rather than £24.99.

What that means for you: UK orders usually arrive in two to five working days. If something arrives damaged, send us a photograph within thirty days and we will refund you or replace it, and we will not ask you to post it back. Return postage on a £12 lick mat costs more than the lick mat.

On reviews

We have just launched, so we do not have any.

When we do, they will be verified purchases, published unedited, and the bad ones will stay up. We will never show a star rating that is not built from real orders from real customers. We would rather show you nothing than show you something we wrote ourselves.

You can read exactly how we handle this on our reviews policy.

What we will not tell you

We will not tell you a lick mat cures anxiety. We looked for the research behind that claim, the one on almost every product page selling these, and we could not find a study on dogs or cats that demonstrates it. So we took it off our own product page.

What a lick mat does do is buy you twenty quiet minutes during a nail trim. That is observable, it is useful, and it is worth £12.99.

Every product page on this site has a section headed “What it isn't”. It costs us sales. It also means that when we do tell you something works, you have a reason to believe us.